盘式制动器厂家

服务与支持

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Co name:  Jiaozuo Zhonghai Heavy Industry Machinery Co., Ltd.

Sales Line Tel:+86-391-7544666 0391-7173999 7173996

Technical Dept Tel:+86-391-7544555

After-sale consultation Tel:+86-391-7544725

Website:www.jzzhzg.com

Address: middle section of Wuyuan Road, industrial cluster area of Xiu Wu County, Jiaozuo City, Henan Province


Our service

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Quality assurance and after-sales service promise


Product quality assurance commitment:

  1, the product belongs to the original product of the manufacturer:

  We promise to provide the following quality assurance and take corresponding legal responsibilities.

    1.the products provided are brand new products which conform to the national quality standards, complete formalities of the relevant departments of China, and have the manufacturer's quality assurance book (or certificate of conformity).

  2, the products are in compliance with the requirements of the quotation documents and the technical requirements stipulated in the contract.

  3, ensure that the contents of the quotations, product and service commitments are satisfied.

  4. If we win the bid, ensure that the products delivered are in conformity with the requirements of the tender documents and the standards of the state or industry. If there is any discrepancy, they will give up the right of winning the bid and bear the corresponding responsibility.

  

       2. The warranty period, scope, and condition of warranty

  Our main warranty is one year and the warranty period is three months. During the warranty period, the quality problem is found. Our department is responsible for repair and replacement. All the expenses incurred by this department are responsible for the expenses incurred by our department. If the problems caused by improper use, our department is responsible for repairing, and only charge the cost of material.

  

      3. Treatment of quality problems:

  If the quality of products in the warranty period is identified by authoritative bodies as inconsistent with the quality requirements, they shall be liable for breach of contract according to the contract agreement. Our company will set up a perfect maintenance file to provide users with advisory services.

  1, the company provides instant response service, the supplier service instructions information according to the supplier requirements within 24 hours in response.

  2, provide timely disposal of other unexpected accidents caused by the quality of the non equipment itself.

  3. During the warranty period, the equipment problem found in the process of installation and commissioning and commissioning and operation of the equipment will be covered, replaced and retreated until the product meets the quality requirements. Undertake all costs of repair, replacement, return and buyer's direct economic loss.

  4, free to repair and replace any damage or malfunction caused by the quality problems of the equipment itself. After repair, we will send two reports to the users, including the cause of the trouble, the solution, the time needed to complete the repair and the normal operation date.


  4, after service contact mode

  Jiaozuo heavy duty brake manufacturing Co., Ltd. after sales telephone 0391-7173991

  Person in charge: Qin Sanyuan

  Contact information:18239115083

  5、Other

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After sale commitment


  1. With legal and approved sales channels, the goods provided are guaranteed to be new original products, and the manufacturers provide technical support and after-sales service on the Chinese mainland standard.

  2、Respond to the terms and direction of payment.

  3、Maintenance response time: after receiving the failure notification, it will reply within 24 hours, and the general problem will be resolved within 48 hours.

  4、Spare parts and spare parts: the company has plenty of spare parts and spare parts. It can handle all kinds of general malfunction in time. The company has after service center. It is urgent to get the spare parts and spare parts in 24 hours.

  5、Our company has established a complete set of perfect after-sales service system and service process, and equipped with professional technicians to ensure that the whole after-sales service can be implemented in a timely and comprehensive manner.


Consulting phone:

0391-7544666, 0391-7173996 7173999

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Hotline

+86-391-7544666

Mon-Fri  8:00-18:00

24 hour online customer service

鼓式制动器厂家    盘式制动器厂家    鼓式制动器厂家

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Tel : +86-391-7544666 +86-391-7173999 7173996

Web : www.jzzhzg.com

Address: middle section of Wuyuan Road, industrial cluster area of Xiu Wu County, Jiaozuo City, Henan Province


盘式制动器厂家

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